Exchange Policy

 

Changed your mind?

We understand that you may change your mind about something you have bought on our online store.

Unfortunately, due to our international shipping process, we are unable to cancel orders that have just been shipped. We recommend that if you have placed an order you no longer require, please contact us as soon as possible then we can stop the shipping process. We only offer a refund if the order cancelled before shipping.

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Our exchange policy is 7-days from the date you receive the order! 

If the product is not fit for you, you may exchange for a different size. Please contact us the size you need and send the product back to us. You are responsible for paying the fee for return & shipping the new size.

We recommend using a known carrier such as DHL, UPS, or Fedex with a tracking number to ensure your package is not lost. We are not responsible for lost or stolen return packages during transit. 

The exchanged item must be unworn, unwashed, and undamaged and must have all original tags. If your return is refused, we will ship the item back to you at your expense.

Sale items and gifts are ineligible for exchange.

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